Privacy Policy

Informed Concepts Consulting LLC
Effective Date: 2025

Informed Concepts Consulting LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, including appointment confirmations, reminders, and promotional communications.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, phone number, email address.

Communication Data: Appointment details, message history, and preferences.

Device & Usage Data: IP address, browser type, and interaction data (if applicable).

We do not knowingly collect sensitive personal information unless expressly provided for service-related purposes.

2. How We Use Your Information

We use your information for the following lawful purposes:

To send appointment confirmations, reminders, and service updates

To send promotional offers, marketing messages, and newsletters (where permitted by law)

To manage customer relationships and provide support

To comply with legal obligations and protect our business interests

Under GDPR, our lawful bases include Contract Performance, Legitimate Interests, and Consent (where required).

3. How We Share Your Information

We may share your information only with:

Service providers (e.g., CRM, SMS/email delivery platforms)

Business partners who help deliver requested services

Legal authorities when required by law

We do not sell personal information.
Under CCPA, we do not “sell” or “share” data for cross-context behavioral advertising.

4. Data Retention

We retain personal data only as long as necessary to:

Provide appointment and marketing services

Comply with legal obligations

Resolve disputes and maintain business records

Data is securely deleted when no longer required.

5. Your Rights

GDPR (EU/UK Residents)

You have the right to:

Access the personal data we hold

Request correction or deletion

Withdraw consent at any time

Object to processing for marketing purposes

Request data portability

CCPA (California Residents)

You have the right to:

Know what personal data is collected, used, or disclosed

Request deletion of your personal information

Opt-out of marketing communications

Not be discriminated against for exercising privacy rights

You may request any of the above by contacting us at:

📧 [email protected]
📞 +1 267-715-8271

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission is 100% secure.

7. Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect information from minors.

8. International Data Transfers

If you interact with our services from outside the United States, your information may be processed in the U.S. We use appropriate safeguards for international transfers as required by GDPR.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated Effective Date. Continued use of our services means you accept the revised Policy.

10. Contact Us

If you have questions or want to exercise your privacy rights, contact:

Informed Concepts Consulting LLC
448 N 10th St Suite 401
Philadelphia, Pennsylvania, US, 19123
📧 [email protected]
📞 +1 267-715-8271