These Terms & Conditions (“Terms”) govern your use of the services provided by Informed Concepts Consulting LLC (“Company,” “we,” “us,” or “our”), including appointment confirmations, reminders, marketing communications, and any related digital or offline interactions. By engaging with our services, you agree to these Terms.
1. Services Provided
We provide marketing-related communications, including:
Appointment confirmations and reminders
Service updates and notifications
Promotional offers, marketing messages, and newsletters
Business information and customer support
We reserve the right to modify, suspend, or discontinue any part of our services at any time.
2. User Responsibilities
By using our services, you agree that:
All information you provide is accurate and up to date.
You will not misuse or interfere with our communication systems.
You consent to receive communications (SMS, email, or calls) as part of using our services.
You are at least 18 years old.
You may opt out of promotional messages at any time by replying STOP or by contacting us directly.
3. Consent to Communications
By submitting your information to us—whether through online forms, landing pages, text messages, or other methods—you:
Consent to receive appointment-related alerts and promotional communications
Understand messages may be sent via automated systems
Accept that message and data rates may apply depending on your mobile carrier
Opting out of marketing messages does not affect appointment or service-related messages unless you specifically request full communication removal.
4. Appointment Policies
Appointments may be scheduled, rescheduled, or confirmed through our automated systems. We reserve the right to:
Cancel or adjust appointments
Request additional verification
Decline service when necessary
It is your responsibility to ensure the accuracy of the contact information you provide.
5. Intellectual Property
All content, branding, text, graphics, and communication materials provided by Informed Concepts Consulting LLC are owned by us or licensed to us. You may not copy, distribute, or misuse our materials without written permission.
6. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for any damages arising from communication delays, message delivery failures, technical issues, or third-party platform errors.
We make no guarantee that communications will be uninterrupted, timely, or error-free.
Your use of our services is at your own risk.
Nothing in these Terms limits any rights you may have under consumer protection laws.
7. Third-Party Services
Our services may integrate with third-party tools (such as SMS gateways, email providers, CRM systems, or automation platforms). We are not responsible for:
The policies or performance of any third-party service
Data handling practices outside our control
Your use of third-party services is subject to their respective terms.
8. Privacy & Data Protection
Your personal information is handled according to our Privacy Policy, which complies with:
GDPR (General Data Protection Regulation)
CCPA (California Consumer Privacy Act)
By using our services, you acknowledge and agree to the Privacy Policy.
9. Termination
We may suspend or terminate your access to our communications or services at any time if:
You violate these Terms
We suspect misuse or fraudulent activity
We discontinue the service for operational reasons
You may request termination of communications at any time.
10. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles. Any disputes will be resolved in courts located in Philadelphia, Pennsylvania.
11. Updates to Terms
We may update these Terms periodically. Updated versions will be posted with a revised Effective Date. Continued use of our services constitutes acceptance of the updated Terms.
12. Contact Information
For questions about these Terms or to exercise your rights:
Informed Concepts Consulting LLC 448 N 10th St Suite 401 Philadelphia, Pennsylvania, US, 19123 📧 [email protected] 📞 +1 267-715-8271
